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Retail Intelligence

Law Society Says RGDATA Concerns Are 'Misplaced'

By Steve Wynne-Jones
Law Society Says RGDATA Concerns Are 'Misplaced'

The Law Society has responded to RGDATA member concerns about bogus or spurious claims, saying retailers' concerns are misplaced.

According to Law Society chief executive Ken Murphy, the group can “hardly remember” investigating a complaint in relation to a solicitor involved in taking a bogus case.

Tara Buckley, director general of RGDATA, responding by saying, “It would seem that the Law Society will not be proactive in weeding out solicitors who are knowingly advancing claims which are ‘try-ons’, spurious or dubious and almost want to be presented with a book of evidence before they get involved.”

RGDATA also plans to meet with the Insurance Federation to ouline issues highlighted by its members in relation to large insurance payouts and the reasons for them.

Buckley added that, “The persistent complaint from retailers is that insurance companies are too eager to settle claims for a nuisance value and do not vigorously resist claims that are spurious or bogus.

“It is important that insurers invest in resisting claims, rather than settling them for a nominal or nuisance value,” she concluded.

© 2015 - Checkout Magazine by Jenny Whelan

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