Des Travers, DPD Ireland, commented, “The industry is aware of the increased number of fraudulent scams by text and email that target our customers, purporting to be from us or other parcel delivery companies and we ask all shoppers to be extra vigilant.
"DPD Ireland will never request payment over the phone, by text or email regarding re-deliveries.
"The exemption is when VAT or excise duty needs to be paid and you will receive an official email from us advising of same.”
The parcel delivery company reported its busiest night of the year on 15 November and noted that it expects the numbers to increase in the lead up to the busiest online shopping period of the year.
“The volume is projected to exceed last year while we continue to maintain a service level in excess of 99%," Travers added.
"Planning, staffing and routing details have been underway for months in preparation for the busiest time of the year.”
New Parcel Delivery Innovations
DPD Ireland has introduced new innovations such as picture proof of delivery to the industry this year.
Three cities, including Limerick, Galway and Cork, are also now delivering via 100% electric vehicles as part of DPD's commitment to be 'Ireland’s most sustainable parcel delivery company'.