A technical glitch ahead of last Friday's Euromillions draw has prompted RGDATA to call for an "urgent investigation" into the technology being used by the National Lottery.
Ticket terminals crashed for two hours last Friday, due to what the National Lottery described as a 'firewall server malfunction'. RGDATA's Tara Buckley described the outage as 'extremely serious', coming less than a month after a glitch forced the postponement of a Wednesday Lotto draw by 24 hours.
“What is going on at the National Lottery?" asked Buckley. "We had no interruption to the National Lottery service for over 28 years, and now, since a new operator has started, we have seen two outages in less than a month. The last time the ticket terminal crashed we were informed it was because of heavy snow in Spain and given assurances that it would not happen again.
"Yet less than a month later the system has crashed again. We need an urgent investigation by the Regulator of the technology being used by the National Lottery and a clear statement of the circumstances behind the latest crash."
National Lottery representatives including chief executive Dermot Griffin, will join newly-installed lottery regulator Liam Sloyan at an Oireachtas finance committee briefing on March 11, at which the recent systems crash is expected to be discussed.
RGDATA said that it is "looking forward to the matter being investigated by the Finance Committee".
© 2015 - Checkout Magazine by Stephen Wynne-Jones
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