Originally from Nottingham, Duncan Graham, managing director, Retail Excellence acquired a wealth of experience in Irish retail following his arrival in Cork in 1996, where he spent two years running the Marks and Spencer store before relocating to Dublin. Since then, he has worked with Brown Thomas as general manager before becoming CEO of a ladies wear company. For the last nine years, he has been responsible for the expansion of the Specsavers brand across Ireland, Scotland and Spain. He talks to Donna Ahern
