Fujitsu has announced the opening of a Connected Retail Experience Centre in Dublin, Ireland, focused on enabling retail and hospitality customers to increase in-store productivity, improve customer experiences and expand customer bases, all while reducing costs.
A live showcase of 13 innovative technologies invites retailers and hospitality providers to explore ways of staying ahead of the competition by exploring future possibilities for brick-and-mortar stores.
Innovate & Optimise
Fujitsu said that, with competition for customers at an all-time high, and omnichannel shopping opportunities available to consumers who are becoming less loyal to individual stores, retailers must continually innovate and optimise to stay ahead of the market.
Fujitsu’s new Retail Experience Centre aims to relieve retailers who are under pressure to deliver seamless customer experiences across all interactions and create on and offline shopping environments that are both enjoyable and beneficial for shoppers and profitable for retailers.
“The Fujitsu Connected Retail Experience Centre demonstrates how technology can provide an in-store experience that offers customers an exciting new way to shop that they won’t have had before”, said Kenneth Keogh, Director of Business Development at Fujitsu Ireland.
“We’ve recreated a store environment that showcases how we can help to increase in-store productivity and drive incremental sales and profit with the support of new digital applications, in-store technology and reliable managed services. The Centre has been designed to bring Fujitsu’s value proposition to life – real solutions and services in a more realistic environment.”
Keelan Bourke Head of Commercial for Retail Excellence Ireland said that “as the Retail Industry is constantly changing and evolving, it’s important that retailers consider adopting the latest technology solutions to improve their customer experience. I would urge all progressive retailers take a visit to Fujitsu offices in Dublin to consider the latest solutions available to them to adopt”.
Fujitsu’s recent Technology in a Transforming Ireland report echoes the rapid change that technology is having on the retail sector. The report found that for Irish consumers, when it comes to Retail, Augmented Reality (51%) and Virtual Reality (21%) are having the most impact on the sector, followed by 5G Mobile Network (17%), Drones (12%) and IoT (13%).
© 2018 Checkout – your source for the latest Irish retail news. Article by Aidan O’Sullivan. Click subscribe to sign up for the Checkout print edition.