Marks & Spencer UK Apologises After Website And App ‘Technical Issue’

By Reuters
Marks & Spencer UK Apologises After Website And App ‘Technical Issue’

Marks & Spencer apologised to customers on Saturday after its website and app went offline due to a ‘technical issue.’

The website and app of the British retailer were reportedly offline for several hours before the issue was fixed.

Customers who visited the site within that time period were greeted with the message “PLEASE BEAR WITH US. Sorry you can’t shop with us right now. We’re working hard to be back online as soon as possible.”

A spokesperson for the retailer said the website and app were back up and running as of 5pm on Saturday 17 May.

Though one of the biggest retailers in the UK, Marks & Spencer is not immune to such tech outages that have hit other British retailers recently.


In March, Britain’s number two supermarket Sainsburys apologised to customers when it couldn’t fulfil online orders.

Marks & Spencer is expected to publish annual results on Wednesday.

It is thought that the results will indicate a big jump in profits.

Read More: Sainsbury’s Partners With Microsoft For AI Data Insights

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