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Retail Ireland Responds To Introduction Of Mandatory Face Coverings In Shops

Retail Ireland today said the health and safety of customers and staff is paramount and retailers will continue to follow the direction of government when it comes to the use of face coverings in shops.

The Ibec group that represents the retail sector said that are also very significant staffing issues that may arise, which need to be reflected in any new approach. 

“When it comes to enforcement, it is crucial that it does not fall to retail staff to ensure compliance," said Arnold Dillon, director, Retail Ireland.

"With incidents of violence and abuse directed at retail staff unfortunately a regular occurrence, it is important that enforcement is left to the appropriate authorities," he added. 

Efforts To Protect Staff

Dillion highlighted that retail staff should not be exposed to the potential disputes and discord that might arise.

He said: “It is vital that there is flexibility when it comes to the application of any new rules for retail staff."

"Retailers have made enormous efforts to protect staff, who are working all day in retail settings, including putting in place screens around cash registers and counters. This needs to be reflected in the approach,” Dillion added. 

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