Loyalty Build, which manages the SuperValu Getaway Breaks programme, has advised the Data Protection Commissioner and SuperValu that the security breach of its system which was reported last week is 'more extensive' than it first anticipated. Last night, SuperValu began contacting Getaway Breaks customers to tell them that there is a 'high risk' that an unauthorised third party accessed the details of payment cards used to pay for Getaway Breaks between January 2011 and February 2012. This time period is based on Loyalty Build’s ongoing investigation. A total of 62,500 customers who made bookings during this period have been advised to contact their bank or financial institution as soon as possible and to immediately check the transactions on their payment cards for any suspicious activity. Getaway Breaks customers have also been advised to treat any unsolicited communication they receive relating to this issue claiming to represent SuperValu Getaway Breaks or Loyalty Build with extreme caution. SuperValu has said that it is 'continuing to work with Loyalty Build to resolve this issue as quickly as possible', and has also engaged its own IT security consultants to investigate the Loyalty Build system.
SuperValu stressed that this issue is 'exclusive to Getaway Breaks' and does not impact SuperValu's other websites or any other transactions made by payment card in store or online.
© 2013 - Checkout Magazine by Stephen Wynne-Jones